ACTION REQUIRED!

Comply with the 21st Century Cures Act by registering NPI(s), taxonomies, and service location(s) with Delaware Medical Assistance Portal (DMAP) by Sept. 30, 2023. Failure to enroll with DMAP before this deadline will lead to denied claims with no option for reprocessing and potential termination from network participation. Enroll now!
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Giving the best care. Together.

Highmark Health Options and the network of providers give work together to give high quality health care to those who need it most: adults and children eligible for Medicaid. These are members enrolled in the Diamond State Health Plan (DSHP), Delaware Healthy Children Program (DHCP), and DSHP Plus Long-term Services and Supports.

For busy clinicians, having access to the right tools and resources are important to help you and your staff streamline day-to-day tasks. Below are several new tools and resources to help make your experience with Highmark Health Options successful. Refer to the Provider Manual for more details about benefits and covered services.

Provider Manual

Quick access to all provider processes, contact information, and additional reference material.

DOWNLOAD MANUAL

Prior Authorization Code Lookup

Find out if prior authorization from Highmark Health Options is required for medical procedures and services.

CHECK CODES

Updates and Notices

Read the latest faxed communications to Highmark Health Options providers.

CATCH UP NOW

Provider Training

Stay in compliance with our standards and regulations for in-network providers through ongoing education and professional development.

GET STARTED

Medication Information

Find the most current medication information for providers, including prior authorization requirements and formulary.

FIND OUT MORE

Clinical Practice Guidelines

Use these guidelines to help direct care based on best available evidence-based practices reduce inappropriate variation in practice and provide best care.

REVIEW GUIDELINES

We’re here to help.

Have questions? Call Provider Services at 1-844-325-6251, Monday through Friday, 8 a.m. – 5 p.m., or contact your Provider Account Liaison.