Contact Highmark Health Options

Have a question or want more information about Highmark Health Options? Use the contact information below to get in touch.

Member Contact

Highmark Health Options Member Services is available Monday–Friday, 8 a.m.–8 p.m. If you have a question about your coverage or how to enroll, check the member handbook. 

ATENCIÓN: Si usted habla español, servicios de asistencia lingüística, de forma gratuita, están disponibles para usted. Para asistencia en español llame al 1-844-325-6251.

ATANSYON: Si ou pale kreyòl ayisyen, sèvis asistans lang, gratis, disponib pou ou. Pou asistans nan kreyòl ayisyen rele 1-844-325-6251.

Get help when you need it.

• Know the best place to go for care.
• Call your PCP. If your PCP is not available, try HHO on the Go for an urgent care online doctor visit, anytime, anywhere.
• Call the 24-hour Nurse Line at 1-844-325-6251.
  
• If you’re having a medical emergency, call 911.
  
• If you're having a mental health crisis, call 988.

Provider Contact

Call Provider Services at Highmark Health Options at 1-844-325-6251, Monday–Friday, 8 a.m.–5 p.m. Contact with questions regarding provider disputes, appeals, claims, prior authorizations, and more. Refer to the latest provider manual for details.