Provider Manual and Resources


FDA MedWatch Voluntary Safety Reporting

Health professionals, patients, and consumers can voluntarily report adverse events of human medical products. Adverse events may be suspected or observed, and they include problems or use/medication errors. Voluntary reporting helps bring to attention to unknown risks for FDA-approved medical products. Reporting can be done by phone, by fax, through the FDA MedWatch online reporting portal, or by downloading, completing, and submitting the FDA Form 3500 (Voluntary Reporting).

Find out if a service requires Prior Authorization

Use the online Prior Authorization Code Lookup and search by codes or review the latest Highmark Health Options Prior Authorization List. Updated regularly, this document lists codes and prior authorization requirements for medical procedures and services. The contents of this list are subject to change in accordance with plan policies and procedures and the Provider Manual.

Highmark Health Options Community Support

Find help for your patients based on unique needs and location. The free, anonymous search feature can help you and your patients find care, education, food, housing, legal, money, work, and more. Start searching for resources by visiting Community Support and entering a ZIP code. Find help today.

Pharmacy Prior Authorization with CoverMyMeds

CoverMyMeds helps patients get the medication they need to live healthy lives by streamlining the prior authorization (PA) process for providers and pharmacists. Start today by creating a free account, or logging in to your existing account at

Prior Authorization with eviCore

Highmark Health Options requires prior authorization from eviCore for cardiology and radiology services. Refer to the Prior Authorization List for details or visit eviCore.

Provider Contracts

Fee Schedule and Procedure Codes

Standard Rates for medical specialty drugs and injections are reimbursed at the Average Sale Price (“ASP”) minus 6%. For more information, call Provider Services at 1-844-325-6251, Monday–Friday, 8 a.m.–5 p.m.