Announcements

Change Healthcare Data Breach

Change Healthcare has confirmed information was taken in a February cyber incident.

Highmark is working with Change to understand the impact of the event. We will continue to support our members and providers as we learn more.

FULL DETAILS OF THIS ISSUE

December 5, 2024

Delaware Medicaid Dental Care for Children: What You Need to Know About the 2025 Changes

This notice is from the Delaware Division of Medicaid and Medical Assistance (DMMA). It's about how children's dental care will be handled starting Jan. 1, 2025.

Currently, Delaware Medicaid pays for children's dental care. Starting Jan. 1, 2025, this will be handled a little differently. The coverage will stay the same – your child will still get the dental care they need. But the way Medicaid pays for it will change.

DMMA is holding two online meetings (virtual forums) on Dec. 17, 2024, to explain this change. The meetings are to answer any questions families might have.

The meetings are at 2 p.m. and 5 p.m. and you can register for either one to get the link to join. You can also email questions ahead of time.

Important: Your child's dental coverage won't change. These meetings are just to explain how the way Medicaid pays for it will change.

View the flyer from DMMA (PDF).


November 19, 2024

Member Advisory Council Meeting and FREE Youth Winter Coat Giveaway!

Warm up with us this November! Join the Member Advisory Council Meeting and receive a FREE winter coat for youth sizes 5-18 (while supplies last!). 

Date: Friday, Nov. 22, 2024

Time:

  • 3:30 – 4 p.m. Pizza & Networking 
  • 4 – 4:30 p.m.: Member Advisory Council Meeting 
  • 4:30 – 5:30p.m.: Winter Coat Giveaway 

Location: First State Community Action Agency, 308 N. Railroad Ave, Georgetown, DE 

Join us: 

  • In-person
  • With Microsoft Teams [hho.fyi/mac-nov-2024]
  • By phone (302-319-3063, passcode 166 849 926#). 
We look forward to seeing you there!

September 6, 2024

How to get COVID-19 test kits

Beginning Tues., Oct. 1, over-the-counter COVID-19 at-home tests will no longer be covered by Medicaid.

Toward the end of Sept. 2024, you will be able to order four free COVID-19 at-home tests per household from the US government. For more information, visit COVIDtests.gov.


June 18, 2024

Free HIV testing available Thurs., June 27

The Hudson State Service Center is offering free HIV testing Thurs., June 27 from 10 a.m.–2 p.m.

The Service Center is located at 501 Ogletown Road in Newark. Parking can be found in front of and behind the building. For more information, call 302-283-7500.


June 3, 2024

See you at the free Summer Health Fair in Wilmington on Sat., June 22.

Join Highmark Health Options on Saturday, June 22, from 11 a.m.–2 p.m., for a free Summer Health Fair at Ezion Fair Baptist Church Community Center, located at 1400 B Street in Wilmington.

Free screenings for blood pressure and stroke risk will be available, while children can get screened for lead. Attend presentations and get information on lots of health topics like cancer, diabetes, maternal health, dental health, Narcan training, and prostate health.

Enjoy free refreshments and meet nurses from your community. There will be a Zumba session as well as activities for kids. And The Food Bank of Delaware will be giving out free food boxes for families.

No registration needed. Simply show up. See you there!


May 3, 2024

Share your thoughts on health care and receive a gift card.

Are you a woman, age 18-44, who has children and lives in Sussex County? If so, the Delaware Department of Public Health would like to hear from you. They're hosting a Zoom focus group on health care Thurs., May 9 from 6-8 p.m. Eligible participants will receive a $150 Visa or Mastercard gift card.

To learn more and see if you're eligible, contact Jayden Carr by email at jayden@goeinswilliams.com or by phone at 302-983-3044.


April 5, 2024

Attend the Third Annual Black Birth Expo

Are you expecting? Then join Highmark Health Options at the third annual Black Birth Expo on Saturday, April 20, from 10 a.m.–2 p.m. Doulas will share how they can help you with the birth of your child. Not sure what a doula is? They provide physical, emotional and informational support to mothers before, during, and shortly after childbirth.

This event will be held at St. Andrew's Lutheran Church (in the Great Hall), located at 425 North Dupont Highway in Dover, Delaware. You can expect baby care demos, baby item giveaways, gift card raffles, and doula meet and greets. Brunch will be provided.

To learn more and register, visit the Do Care Doula Foundation website.


April 5, 2024

Update your contact information

Have you moved or changed your phone number? Tell us right away. Doing so will prevent any interruption of your health care services. To update your contact information, call the Change Report Center at 302-571-4900, option 2 or go to the Delaware ASSIST website.


April 4, 2024

Can we help you get Disability or Social Security cash benefits?

Highmark Health Options can help adults and children with certain physical or mental health conditions apply for Disability (SSDI) or Supplemental Security Income (SSI). This service is free for members of Highmark Health Options. If you are approved, you may be eligible for a monthly cash benefit. The amount is determined by your work history or current household income and resources, depending on which program you are approved for.

To find out if you are eligible, start by filling out the form at hho.fyi/BestBenefits.


January 2, 2024

Need baby supplies? Visit the Closet of Love.

Do you need supplies – diapers, wipes, blankets, and baby clothes – for your baby age 0–24 months?

Good news! The Closet of Love, a free diaper bank and community closet started by Harper’s Heart, has moved to a bigger location at the Wilmington Public Library, 10 E. Tenth St. (second floor) in Wilmington. Doors reopen Wed., Jan. 10.


December 4, 2023

Need a child's winter coat? Visit these libraries in New Castle County on Sat., Dec. 9.

Libraries in New Castle County will host children's winter coat giveaways on Saturday, Dec. 9 at 1 p.m. at the following locations: Bear Library, Elsmere Library, Newark Free Library, and Woodlawn Library.

Children's coat sizes will vary at each location. Coats are available while supplies last. If you have questions, call each library for more information.


December 1, 2023

Look for your health care experience survey in the mail.

In February or March, you may be selected to answer a survey about your health care experience.

If you get this survey in the mail, please respond.

  • Let us know how you feel about your doctors and health services.
  • Give your feedback about our customer service.
  • Tell us what we’re doing well and where we can improve.

If you receive a survey, be sure to complete it! Your voice matters. We want to hear what you have to say. Your answers help us serve you better.


 Looking for announcements from 2019–November 2023? Try the Announcements Archive.