Announcements

June 24, 2022

Free food distribution event Friday, July 1 in Dover.

Do you need help making sure your family is fed? This free food distribution event is for you. Join Highmark Health Options Friday, July 1, from 9–11 a.m. at the Dover Public Library, 35 Loockerman Plaza in Dover.

Make sure the backseat or trunk is clear so volunteers can easily load food into your vehicle. And bring proof of Delaware residency.

To register, visit hho.fyi/food-bank-kent, or register on-site.


June 23, 2022

More Changes in Pharmacy Hours at Select Walgreens

Some Walgreens in Delaware have temporarily shortened their pharmacy hours at additional locations. As a result, you might notice longer than normal wait times.

Beginning July 7, 2022, the following changes will take effect:

  • The State Street (Dover) store will reduce their pharmacy hours to 9:30 a.m.–6 p.m. Monday, Wednesday, and Friday, with no pharmacy hours on Tuesday, Thursday, or weekends.
  • The Summit Bridge (Middletown) store will reduce their pharmacy hours to 9:30 a.m.–6 p.m. Monday, Tuesday, Thursday, and Friday, with no pharmacy hours on Wednesday or weekends.
  • The Laurel, Ridge Ave (Middletown), Fairfax, and Milton stores will reduce their pharmacy hours to 9:30 a.m.–6 p.m. on Monday–Friday, with no weekend hours.
  • The DuPont Highway (Middletown), Camden, and Smyrna stores will reduce their pharmacy hours to 10 a.m.–8 p.m. on Monday–Friday, 9 a.m.–6 p.m. on Saturday, and 10 a.m.–6 p.m. on Sunday.
  • The Greenville pharmacy will be open 9:30 a.m.–6 p.m. on Monday–Friday, 9 a.m.–2 p.m. on Saturday, and closed on Sunday.

For a list of updated hours and locations, visit the Walgreens website or call 1-800-WALGREENS or 1-800-925-4733.

Remember, if you need to drop off, pick up, or refill a prescription, check the store hours before you go. Try to call in your refill three days before you run out. For a list of current in-network pharmacies, store location, and hours, search the provider directory.

 


June 22, 2022

Can we help you get Disability or Supplemental Security Income cash benefits?

Highmark Health Options can help adults and children with certain physical or mental health conditions apply for Disability (SSDI) or Supplemental Security Income (SSI). This service is free for members of Highmark Health Options. If you are approved, you may be eligible for a monthly cash benefit. The amount is determined by your work history or current household income and resources, depending on which program you are approved for.

To find out if you are eligible, start by filling out the form at hho.fyi/BestBenefits.


June 20, 2022

Free summer meals program for Appoquinimink School District starts June 22.

Learning doesn't end when school lets out for the summer. And neither does the need for good meals. This summer, the Appoquinimink School District will provide free take-home meals that can be eaten throughout the week to children age 18 and younger. Meal pickup happens Wednesdays, June 22-August 24, from 10 a.m.-noon. No registration required.

To find out where to pick up free meals, visit hho.fyi/DE-SummerMeals.


June 16, 2022

Free breakfast & lunch for Christina School District students this summer.

Learning doesn't end when school lets out for the summer. And neither does the need for a good breakfast and lunch. This summer, the Christina School District will provide free breakfast and lunch to all children age 18 and younger, Monday-Thursday, June 28-August 4. No registration required.

To find out which schools are offering free meals and at what times, visit hho.fyi/DE-ChristinaMeals.


June 10, 2022

Register for the Baby Food & Formula Giveaway and Resource Fair

Did you know that baby formula is out of stock in more than 40% of stores across the nation?

The Washington Consortium is here to help. They are hosting the Baby Food & Formula Giveaway and Resource Fair for families in Delaware. This event will be held Saturday, June 25, from 10 a.m.–2 p.m. at the Bethel AME Church at 604 North Walnut Street in Wilmington.

Preregistration is required by Saturday, June 18. To register, visit the Giveaway and Resource Fair website.


June 3, 2022

Monkeypox: what do you need to know?

Cases of monkeypox have been recently reported in several countries that don’t normally have monkeypox. If you’ve been in close contact with someone who has it, please contact your doctor. Visit the CDC website for information about symptoms, prevention, and treatment.

What is monkeypox?
Monkeypox is usually a mild virus that causes a fever and a bumpy rash. The rash tends to appear on the face before spreading elsewhere on the body. Other symptoms include intense headache, chills, muscle aches, back pain, low energy, and swollen lymph nodes. Symptoms can last up to 3 weeks. Note: though symptoms are similar, monkeypox is not the same as chickenpox.

How does monkeypox spread?
Monkeypox is rare and can spread to people in two ways: touching sick animals like monkeys and rodents, or eating contaminated wild animal meat. Monkeypox can spread between people by breathing in germs during long periods of close contact, by touching the infectious sores or bodily fluids of the sick person, or by touching objects like contaminated bedding or clothing.

How is monkeypox treated?
Treatment for monkeypox includes the vaccine and antiviral medication to stop the spread and help lessen severity.

What do I do now?
Don’t panic. Monkeypox is much less contagious than COVID-19. Social distancing, handwashing, and sanitizing will help control its spread.


May 31, 2022

Attend the Delaware Pride Festival

Join the Delaware LGBT+ community and Highmark Health Options as we celebrate the 25th anniversary of the Delaware Pride Festival. This family-friendly event is free and open to the public. Stop by our table to chat and grab some fun giveaways!

We’ll see you Saturday, June 4, from 10 a.m.–5 p.m. at the Delaware Legislative Hall in Dover. For more info, visit hho.fyi/de-pride.


May 23, 2022

Baby Formula Shortage

A national shortage of baby formula has many parents worried they won’t be able to feed their babies. More than 40% of top-selling formula brands are reportedly out of stock at stores around the country. The shortage is caused by pandemic supply issues and the recalls and shutdown of an Abbott Laboratories production plant in February. Parents of babies who rely on formula are anxious about the shortage. We urge families to contact their pediatricians with any questions or concerns.

Learn more about how to navigate the infant formula shortage. 

Obtenga más información sobre cómo manejar la escasez de fórmula infantil.


May 2, 2022

Diabetes Prevention Program Webinar

Join the YMCA of Delaware to learn more about their Diabetes Prevention Program. This 30-minute webinar will be offered twice on Tuesday, May 10: 12:30 p.m. and 4:30 p.m.

Eligible Highmark Health Options members can enroll at no cost. Get started today by talking to your care coordinator or go online to ymcade.org/preventdiabetes.

Read more (PDF).


April 11, 2022

Attend the First Annual Black Birth Expo

Are you expecting? Then join Highmark Health Options at the first annual Black Birth Expo on Saturday, April 23, from 1 p.m.–5 p.m. Doulas will share how they can help you with the birth of your child. Not sure what a doula is? They provide physical, emotional and informational support to mothers before, during, and shortly after childbirth.

This event will be held at Dover High School, located at 1 Dover High Drive in Dover, Delaware. You can expect baby care demos, baby item giveaways, gift card raffles, and doula meet and greets. Food trucks will also be there.


March 28, 2022

Want to Learn Sign Language?

The Hearing Loss Association of Delaware (HLADE) is offering a beginner's sign language class starting Monday, April 11. The class is $90 and will be offered every Monday from 4 p.m.-5:15 p.m. through May 9 at the Union United Methodist Church in Bear, Delaware.

Anyone age 10 and older is welcome to attend. Dr. Jeanne Oliver and Ms. Michelle Bostic are the instructors.

Call HLADE at 302-388-9459 or email hlade@comcast.net to learn more about this class and to register.

Learn more about HLADE.


March 25, 2022

Help Your Baby Sleep Safely

Are you expecting? Do you have a baby under one year old? Do you worry about sudden infant death syndrome (SIDS) and other sleep problems?

Join health care providers on Wednesday, May 4 from 6 p.m.–8 p.m. as they answer your questions and tell you how to help your baby sleep safely.

This event will be held at Harper’s Heart, located at 112 South French Street in Wilmington, Delaware. Onsite registration starts at 5:30 p.m. Space is limited to the first 30 people who register.

Parents will get a free child safety seat or crib for attending. Light snacks will be served. Lead screening will also be available.


March 25, 2022

Free Health Screenings for Children

Join us for Passport for Health sponsored by Nemours Children's Hospital. On Friday, Apr. 22 from 5 p.m.–7 p.m. the Kingswood Community Center in Wilmington will offer free health screenings for children age 18 and younger. Have some snacks, enjoy some games and activities, and get answers to important health questions. Get the details (PDF).


March 25, 2022

Update Your Contact Information

Have you moved or changed your phone number? Tell us right away. Doing so will prevent any interruption of your health care services. To update your contact information, call the Change Report Center at 302-571-4900 or go to the Delaware ASSIST website.


Feb. 18, 2022

Baby Formula Recall

A recall has been issued for certain Similac, Alimentum, and EleCare powdered infant formulas. You should stop using the products immediately. We recommend calling before returning to the store to ensure they have replacements in stock. Otherwise, information for a refund and replacement can be requested by calling Similac customer service at 1-800-986-8540. Reminder that those with EBT/SNAP benefits can use those to purchase formula if an exchange is not possible at this time.

What parents and caregivers should do

The products under recall have a multidigit number on the bottom of the container starting with the first two digits 22 through 37, contains K8, SH, or Z2 and with an expiration date of April 1, 2022, or after. To find out if the product you have is included in this recall, visit similacrecall.com, and type in the code on the bottom of the package. No action is needed for previously consumed product.

If you have questions about feeding your baby, call your doctor.


Jan. 24, 2022

Vaccination Clinic at Kingswood Community Center

We're stronger together. Getting the COVID-19 vaccine helps protect everyone around you.

Join us and Atlantic Apothecary on Friday, Jan. 28, at the Kingswood Community Center in Wilmington for your free Pfizer or Moderna COVID-19 vaccine. Need a second shot or booster? Don't forget your vaccinaton card. Flu shots also available. Get the details.


Jan. 20, 2022

Recognizing Maternal Health Awareness Day

On Sunday, Jan. 23, Delaware will recognize Maternal Health Awareness Day.

You may already know that the U.S. is the only developed country in the world with a rising maternal mortality rate, but did you know that approximately 60% of maternal deaths are preventable?

Racial inequality contributes to that difference: Black women die during and after pregnancy at a rate three times higher than white women, and those who are American Indian and Alaska Native die at a rate two times higher than white women. The COVID-19 pandemic has also contributed to recent maternal mortality rates. The virus is associated with increased risk of severe complications — including death — during pregnancy.

Highmark Health Options wants all expecting mothers and their babies to be healthy. To find maternity care in your area, search the Provider Directory.


Dec. 19, 2021

Free At-home COVID-19 Test Kits

Starting Jan. 19, your household can order 4 free at-home COVID-19 tests. If you order now, expect to receive your tests by the end of January, delivered with your regular mail. Order now so you have them when you need them at covidtests.gov.


Dec. 12, 2021

Vaccine Options for Nemours Children’s Patients

Nemours is providing the Pfizer COVID-19 vaccine to all its primary care patients ages 5-21. They are also hosting weekend clinics for 5-11 year olds. Schedule your child’s vaccination appointment or find a walk-up clinic near you. Schedule an appointment today.


Dec. 10, 2021

Change in Pharmacy Hours at Select Walgreens

Some Walgreens pharmacies in Delaware have temporarily shortened business hours or closed on weekends due to staff shortages. As a result, you might notice longer than normal wait times.

  • Starting Dec. 13, 2021, the Magnolia store will reduce their pharmacy hours to 9 a.m. to 5 p.m., Monday through Friday, with no weekend hours.
  • Starting Dec. 16, 2021, the Fox Run (Bear) store will reduce their pharmacy hours to 9:30 a.m. to 6 p.m., Monday through Friday, with no weekend hours.
  • Starting Dec. 20, 2021, the Forrest Ave (Dover), Glendale (Bear), Seaford, and Lewes stores will reduce their pharmacy hours to 8 a.m. to 11 p.m. daily.
  • Starting Dec. 23, 2021, the University Plaza (Newark) and Oceanview stores will reduce their pharmacy hours to 9:30 a.m. to 6 p.m., Monday through Friday, with no weekend pharmacy hours.
  • Starting Dec. 23, 2021, the Main Street Middletown store will reduce their pharmacy hours to 10 a.m. to 8 p.m., Monday through Friday, 9 a.m. to 6 p.m. on Saturday and 10 a.m. to 6 p.m. on Sunday.
  • Starting Dec. 23, 2021, the Greenville store will be open 9:30 a.m. to 6 p.m., Monday through Friday, 9 a.m. to 2 p.m. on Saturday with no Sunday hours.

For a list of updated hours and locations, please visit the Walgreens website or call 1-800-WALGREENS or 1-800-925-4733.

Remember, if you need to drop off, pick up, or refill a prescription, check the store hours before you go. Try to call in your refill three days before you run out. For a list of current in-network pharmacies, store location, and hours, search the provider directory.


Dec. 9, 2021

Reminder: Copays Waived for Prescriptions and Adult Dental Care 

Effective March 2020 in response to the COVID-19 public health emergency in Delaware, Highmark Health Options members have $0 copays for prescriptions and adult dental care.  


Dec. 8, 2021

Walk-in Vaccination Clinics from Westside Family Health

Westside Family Health is offering COVID-19 vaccines for both patients and non-patients age 5 and older. All vaccine types are offered.

  • Pfizer vaccine for anyone age 5 and older. First, second, third and booster doses.
  • Moderna vaccine for anyone age 18 and older. First, second, third and booster doses.
  • Johnson and Johnson vaccine for anyone age 18 and older – offered by request. First doses and booster doses.

You can also get your flu shot the same day.

Download and share the flyer or visit Westlake's website for more information.


Nov. 8, 2021

COVID-19 Vaccination Clinics Near You

The Delaware Division of Public Health is hosting Pfizer vaccine walk-in hours at 11 public clinics. No appointments are necessary, and clinics are open to Delaware residents age 12 and older. Get vaccinated today.

Curative is hosting pop-up Pfizer vaccination clinics at five locations across Delaware: Dover, Georgetown, Milford, Seaford, and Wilmington. Clinics are open to Delaware residents age 12 and older. Find a Curative site near you to book an appointment.

To find a vaccine location near you, search vaccines.gov, text your ZIP code to 438829, or call 1-800-232-0233.


Oct. 1, 2021

Staffing Shortages at Your Local Pharmacy

Some pharmacies in Delaware have temporarily shortened business hours or closed on weekends due to staff shortages. As a result, you might notice longer than normal wait times.

Remember, if you need to drop off, pick up, or refill a prescription, check the store hours before you go. Try to call in your refill three days before you run out. For a list of current in-network pharmacies, store location, and hours, search the provider directory.


June 6, 2021

Update: Electronic Visit Verification

The Delaware EVV will not go live on July 1, 2021. The update can be read here.

Nothing will change for you because of this decision. You will continue to receive services in the same way as you do today.


April 15, 2021

Find a Dentist Today

Smile! Dental care can make your mouth happy. Start using your dental benefit today. Take advantage of coverage that lets you correct dental problems now and prevent new ones in the future.

You have $1,000 coverage each year for dental care, and more coverage may be approved if you need emergency dental care. Your $3 copay is currently waived. And you don’t need a referral to see a dentist.

To find a dentist: Call Member Services at 1-844-325-6251 or use our online search tool.


January 20, 2021

Electronic Visit Verification New Start Date

The NEW start date for EVV is July 1, 2021. Nothing will change for you because of this decision. You will continue to receive services in the way that you do today. If you have any questions, please talk to your provider or your case manager. Download the fact sheet.


December 30, 2020

Electronic Visit Verification Postponed

The launch of Electronic Visit Verification (EVV) on Jan. 1, 2021, has been postponed. As a Highmark Health Options member, you will not be impacted because of this delay. Your services will continue in the same way that you receive them today. If you have any questions, please talk to your provider, your case manager, or a Member Services representative.

Delaware Medicaid providers of Personal Care Services and Home Health Services are required to use EVV to collect CMS-required visit data. Highmark Health Options uses EVV as required by the state and federal government.


Oct. 5, 2020

Now Covering Adult Dental Benefits!

As of October 1, 2020, your adult dental benefits are now covered for members age 21 and older. Read more benefit coverage and limits.


May 14, 2019

Get Excited About Education!

Take your GED test at no cost to you. Did you know that someone with a high school diploma or GED can earn up to $9,000 more a year? Getting your GED can also lead to more job choices and a chance to enter college. Highmark Health Options would like to help you get your GED at no cost to you!In order to qualify for this benefit, you must:

In order to qualify for this benefit, you must:
  •  Be Delaware resident
  •  Be a current member of Highmark Health Options
  •  Be 18 years of age or older
  •  Not enrolled in high school or any other school program
  •  Not have a high school diploma

To find out more about this benefit, call Member Services at 1-844-325-6251, Monday–Friday, 8 a.m. to 8 p.m. You can also email HHOGEDProgram@highmark.com. Let us help you get closer to your goals today!