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Call Us

Delaware Medicaid and Delaware Healthy Children Program (DHCP) members and Long-Term Care (DSHP Plus) members should call 1-844-325-6251 with any questions or concerns about Highmark Health Options plans.

TDD/TYY (711 OR 1-800-232-5460)

Holiday Schedule (Closed)

New Year’s Day
Martin Luther King Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day After Thanksgiving
Christmas Eve (observed)
Christmas Day (observed)

To Email HHO:

Email
Member Contact
Secure Email

Mailing Address

Highmark Health Options
PO Box 890419
Camp Hill, PA 17089-0419

Claims Inquiries and Administrative Reviews (Provider Disputes):

Highmark Health Options
Attention: Claims Review
PO Box 890402
Camp Hill, PA 17089-0402

Send us a request by fax to:

All Providers: 1-844-207-0334

Clinical Provider Appeals:

Highmark Health Options
Attention: Provider Appeals Department
P.O. Box 22278
Pittsburgh, PA 15222

Send us a request by fax to:

All Member Appeals: 1-412-255-4503

All Medicaid Providers: 1-855-501-3904

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Please contact us with any comments, questions or problems.