Contact

Highmark Health Options (Medicaid)

Call Provider Services at Highmark Health Options at 1-844-325-6251, Monday–Friday, 8 a.m.–5 p.m. Contact with questions regarding provider disputes, appeals, claims, prior authorizations, and more. Refer to the latest Provider Manual for details.

Claims Inquiries and Administrative Reviews (Provider Disputes)

Highmark Health Options
Claims Administrator
P.O. Box 21215
Eagan, MN 55121

Appeals and Grievances

Highmark Health Options
Appeals and Grievances
P.O. Box 106004
Pittsburgh, PA 15230

Highmark Health Options Duals (Medicare D-SNP)

Call Provider Services at Highmark Health Options at 1-855-401-8251, Monday–Friday, 8 a.m.–5 p.m. Contact with questions regarding provider disputes, appeals, claims, prior authorizations, and more. Refer to the latest Provider Manual for details.

Claims Inquiries and Administrative Reviews (Provider Disputes)

Highmark Health Options
Claims Administrator
P.O. Box 21215
Eagan, MN 55121

Fax: 1-888-778-8121

Appeals and Grievances

Highmark Health Options
Appeals and Grievances
P.O. Box 890416
Camp Hill, PA 17089-0416

Fax: 1-855-401-8251