Contact Highmark Health Options

Have a question or want more information about Highmark Health Options? Use the contact information below to get in touch.

Member Contact

Highmark Health Options Member Services is available Monday–Friday, 8 a.m.–8 p.m. If you have a question about your coverage or how to enroll, check the member handbook

ATENCIÓN: Si usted habla español, servicios de asistencia lingüística, de forma gratuita, están disponibles para usted. Para asistencia en español llame al 1-844-325-6251.

ATANSYON: Si ou pale kreyòl ayisyen, sèvis asistans lang, gratis, disponib pou ou. Pou asistans nan kreyòl ayisyen rele 1-844-325-6251.

By Phone
LTSS: 1-855-401-8251

TYY: 711 or 1-800-232-5460

By Secure Form
Send a Message
By Mail

Highmark Health Options
P.O. Box 890419
Camp Hill, PA 17089-0419

Get help when you need it.

Provider Contact

Call Provider Services at Highmark Health Options at 1-844-325-6251, Monday–Friday, 8 a.m.–5 p.m. Contact with questions regarding provider disputes, appeals, claims, prior authorizations, and more. Refer to the latest provider manual for details.

Claims Inquiries and Administrative Reviews (Provider Disputes)

Highmark Health Options
Claims Review
P.O. Box 890402
Camp Hill, PA 17089-0402

Appeals and Grievances

Highmark Health Options
Appeals and Grievances
P.O. Box 106004
Pittsburgh, PA 15230