Highmark Health Options Member Services is available Monday–Friday, 8 a.m.–8 p.m. If you have a question about your coverage, check the member handbook.
ATENCIÓN: Si usted habla español, servicios de asistencia lingüística, de forma gratuita, están disponibles para usted. Para asistencia en español llame al 1-844-325-6251.
ATANSYON: Si ou pale kreyòl ayisyen, sèvis asistans lang, gratis, disponib pou ou. Pou asistans nan kreyòl ayisyen rele 1-844-325-6251.
TTY: 711 or 1-800-232-5460
Highmark Health Options P.O. Box 890419 Camp Hill, PA 17089-0419
Highmark Health Options Duals Member Service Representatives are available Oct. 1 through March 31: 7 days a week, 8 a.m. – 8 p.m., and April 1 through Sept. 30: Monday – Friday, 8 a.m. – 8 p.m.
TYY: 711 or 1-800-232-5460
Call Provider Services at Highmark Health Options at 1-844-325-6251, Monday–Friday, 8 a.m.–5 p.m. Contact with questions regarding provider disputes, appeals, claims, prior authorizations, and more. Refer to the latest Provider Manual for details.
Highmark Health Options Claims Review P.O. Box 890402 Camp Hill, PA 17089-0402
Highmark Health Options Appeals and Grievances P.O. Box 106004 Pittsburgh, PA 15230
Call Provider Services at Highmark Health Options at 1-855-401-8251, Monday–Friday, 8 a.m.–5 p.m. Contact with questions regarding provider disputes, appeals, claims, prior authorizations, and more. Refer to the latest Provider Manual for details.
Fax: 1-888-778-8121
Highmark Health Options Appeals and Grievances P.O. Box 890416 Camp Hill, PA 17089-0416
Fax: 1-855-401-8251
