Highmark Health Options complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, gender, gender identity or expression, or sexual orientation. Highmark Health Options does not exclude people or treat them differently because of their race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, gender, gender identity or expression, or sexual orientation.
If you believe that Highmark Health Options has failed to provide these services or discriminated against you in another way because of your race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, gender, gender identity or expression, or sexual orientation, you can file a complaint with Highmark Health Options or the Delaware Division of Human and Civil Rights by mail, phone, or web form.
Highmark Health Options Attn: Appeals and Grievances P.O. Box 106004 Pittsburgh, PA 15230 1-844-325-6251 (TTY: 711)
Division of Human and Civil Rights 861 Silver Lake Blvd. Suite 145 Dover, DE 19904 302-739-45675 hho.fyi/ea-intake
If you need help filing a complaint, Highmark Health Options and the Division of Human and Civil Rights are available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights online at ocrportal.hhs.gov, and by mail, phone, or email:
U.S. Department of Health and Human Services 200 Independence Avenue SW HHH Building Room 509F Washington, DC 20201 1-800-368-1019 (TTY: 1-800-537-7697) OCRMail@hhs.gov
Download a printable version of the complaint form.
