If you have questions about a your pharmacy benefits or other Highmark Health Options pharmacy-related questions, call Member Services at 1-844-325-6251, Monday–Friday, 8 a.m. to 8 p.m.
Health Options is committed to providing our members with the highest quality of care. To do that, we provide drug safety information in the form of:
The Food and Drug Administration (FDA) approves Medication Guides, which are handouts that come with specific drugs you get at the pharmacy. The FDA requires Medication Guides be given with these drugs to provide patients with information about the drug to prevent serious side effects. Medication Guides are located on the FDA website.
Health Options has been notified by the Food and Drug Administration (FDA) that these medications will no longer be available due to safety reasons. For information regarding drug recalls and withdrawals, visit the FDA website.
If you are currently taking any of these medications, Health Options will contact you and your physician to make you aware of this drug withdrawal. In the meantime, it is suggested you do the following:
Your doctor will be able to answer your questions about how this may or may not have an effect on your health. There are covered alternatives that may be available to replace the drug that has been withdrawn from the market. If your doctor has questions about coverage of an alternative drug that has been or will be prescribed for you, your doctor can call our pharmacy services department.
If you have any questions or concerns about this matter, please call our pharmacy member services department 24 hours a day, seven days a week at 1-844-325-6251. TTY/TDD users should call 711.