Dec. 30, 2022
Home Health Care Services (HHCS) and Personal Care Services (PCS) caregivers are now using EVV to collect visit information. Your caregiver will use this device to start and end every visit, whether at home or in the community. You may be asked to confirm if the caregiver was in your home at the end of the visit. EVV is free to both you and your provider. Using EVV will not change anything for you or the services you receive.
If you have questions, read the announcement or contact your case manager or care coordinator.
Dec. 29, 2022
People's Place/Whatcoat Services is providing a Winter Coat Giveaway at their office, located at 3 Vera Way in Dover, during the following times:
Most coats are women's sizes medium to extra-large. There are a few men's and children's coats as well. Hats, gloves, and scarves are also available.
If you are unable to stop by either day, call 1-302-734-0319 to set up an appointment.
Nov. 30, 2022
Do you need help making sure your family is fed? These free food distribution events are for you.
Friday, December 2, from 9–11 a.m. at Glasgow Park, 2275 N. Pulaski Highway in Newark. New Castle County residents: register at hho.fyi/food-bank-ncc or on-site.
Friday, December 9, from 9–11 a.m. at the Food Bank of Delaware (Milford branch), 1040 Mattlind Way in Milford. Sussex County residents: register at hho.fyi/food-bank-sxc or on-site.
Friday, December 16, from 9–11 a.m. at the Dover Public Library, 35 Loockerman Plaza in Dover. Kent County residents: register at hho.fyi/food-bank-kent or on-site.
Make sure the backseat or trunk is clear so volunteers can easily load food into your vehicle. And bring proof of Delaware residency.
Nov. 23, 2022
Highmark Health Options can help adults and children with certain physical or mental health conditions apply for Disability (SSDI) or Supplemental Security Income (SSI). This service is free for members of Highmark Health Options. If you are approved, you may be eligible for a monthly cash benefit. The amount is determined by your work history or current household income and resources, depending on which program you are approved for.
To find out if you are eligible, start by filling out the form at hho.fyi/BestBenefits.
Nov. 17, 2022
Join Highmark Health Options as we recognize World Prematurity Day on Thursday, Nov. 17. Having your baby too early is a serious health problem. Pregnancy normally lasts about 40 weeks. When you have your baby between 20 and 37 weeks, it's called a premature birth. Your child could have many health issues if it’s born too early. Issues include hearing problems, vision problems, and behavioral problems.
To learn more about premature birth, visit hho.fyi/preemie.
Nov. 8, 2022
Starting Dec. 30, 2022, Delaware Medicaid providers of Personal Care Services (PCS) and Home Health Services (HHS) are required to use an Electronic Visit Verification (EVV) system to make sure you are receiving your services in your home. EVV is an electronic way of capturing the time a caregiver starts and ends the services they provide to you during a visit. EVV is free to you and your caregiver and will NOT change any of the services that you receive. Read more from DMMA.
Oct. 26, 2022
Great news! Delaware Medicaid open enrollment has been extended. You now have until Nov. 15, 2022, to make any changes to your health care coverage for next year. Call the Medicaid Health Benefits Manager at 1-800-996-9969, Monday–Thursday, 8 a.m.–6 p.m., and Friday, 8 a.m.–5 p.m.
Oct. 25, 2022
Thursday, November 3, from 11 a.m.–1 p.m. at Glasgow Park, 2275 N. Pulaski Highway in Newark. New Castle County residents: register, visit hho.fyi/food-bank-ncc or on-site.
Friday, November 4, from 9–11 a.m. at the Dover Public Library, 35 Loockerman Plaza in Dover. Kent County residents: register at hho.fyi/food-bank-kent or on-site.
Oct. 24, 2022
Too often, unused prescription drugs find their way into the wrong hands. October 29 is #NationalPrescriptionDrugTakeBackDay — an opportunity for people across the country to clean out their medicine cabinets and turn in — safely and anonymously — their unneeded medications.
Learn more and find a local collection site near you at dea.gov/takebackday.
Oct. 18, 2022
The COVID-19 public health emergency has been extended until Jan. 11, 2023. Medicaid eligibility reviews will happen at the end of the COVID-19 public health emergency.
To make sure your contact information is up to date, call the Change Report Center at 1-302-571-4900, option 2.
Visit the Delaware ASSIST website for more information.
Oct. 17, 2022
Do you need help making sure your family is fed? This free food distribution event is for you. Join Highmark Health Options Friday, October 28, from 9–11 a.m. at the Food Bank of Delaware (Milford branch), 1040 Mattlind Way in Milford.
To register, visit hho.fyi/food-bank-sxc, or register on-site.
Oct. 3, 2022
The devastation in southwest Florida from Hurricane Ian reminds us how important it is to prepare for natural disasters and other emergencies.
To find out how your family can prepare for an emergency, visit PrepareDE.org.
September 28, 2022
Do you need help making sure your family is fed? This free food distribution event is for you. Join Highmark Health Options Friday, October 7, from 9–11 a.m. at Glasgow Park, 2275 N. Pulaski Highway in Newark.
To register, visit hho.fyi/food-bank-ncc, or register on-site.
September 22, 2022
September 15, 2022
Earlier this year, a company Highmark Health Options works with called OneTouchPoint found a problem with their computer system’s security. Very few Highmark Health Options members’ information was accessed during this security event. Read more about the security event and what OneTouchPoint has done to prevent this security event from happening again.
September 14, 2022
The COVID-19 public health emergency has been extended until Oct. 13, 2022. Medicaid eligibility reviews will happen at the end of the COVID-19 public health emergency.
September 8, 2022
Do you need help making sure your family is fed? This free food distribution event is for you. Join Highmark Health Options Friday, September 23, from 9–11 a.m. at the Food Bank of Delaware (Milford branch), 1040 Mattlind Way in Milford.
September 1, 2022
Did you know fentanyl is now the leading cause of overdose deaths in Delaware? Just last year, fentanyl was found in more than 80% of fatal overdoses.
The Delaware Division of Public Health wants to help keep you safe. Fentanyl test strips will soon be included in Narcan kits—free to the public. Test drugs with a fentanyl test strip when possible.
To learn more about opioid overdose and to order a 10-pack fentanyl test strips kit, visit nextdistro.org/delaware.
August 25, 2022
Beebe Healthcare in Lewes, Delaware is offering a Monkeypox vaccine clinic this Saturday, Aug. 27. There are approximately 30 timeslots available between 10:40 a.m.–12:50 p.m.
To register for the vaccine clinic, visit beebehealthcare.org/monkeypox.
To learn more about monkeypox, visit de.gov/monkeypox. For more information about symptoms, prevention, and treatment, visit the CDC website.
August 19, 2022
There are more monkeypox cases in Delaware. As of Aug. 15, 11 cases have been reported in the state. If you’ve been in close contact with someone who has monkeypox, contact your doctor. If you have questions or concerns, call the Delaware Division of Public Health (DPH) hotline at 1-866-408-1899, Monday–Friday, 8:30 a.m.–4:30 p.m. Or email DPHCall@delaware.gov.
What is monkeypox? Monkeypox is usually a mild virus that causes a fever and bumpy rash. The rash tends to appear on the face before the body. Other symptoms include intense headache, chills, muscle aches, back pain, low energy, and swollen lymph nodes. If you have symptoms, contact your health care provider right away.
What if I have symptoms or have been diagnosed?
How does monkeypox spread? Monkeypox can spread between people by breathing in germs during long periods of close contact, by touching the infectious sores or bodily fluids of the sick person, or by touching objects like contaminated bedding or clothing.
How is monkeypox prevented and treated? Vaccines are given in a two-dose series, 28 days apart. The vaccine is not considered effective until two weeks after the second dose. People who have monkeypox can use antiviral medicine to help make symptoms less severe and stop the spread.
Who is at risk for monkeypox? People who have certain sexual practices are more likely to be exposed to monkeypox:
Who should be vaccinated? It is not necessary for everyone to get the monkeypox vaccination. People with HIV and those in the above risk groups will be eligible for the vaccination starting the week of Aug. 22. Call the DPH hotline at 1-866-408-1899 for more information. Another option is to register in advance for a monkeypox vaccination event. The event will be held Aug. 25 from 9 a.m.–3 p.m. at the Community Services Building located at 100 W. 10th Street in Wilmington. Only 200 time slots are available, so registration is required. Walk-ins will not be accepted. To register, call AIDS Delaware at 1-302-652-6776.
What else should I know? Monkeypox is much less contagious than COVID-19. Social distancing, handwashing, and sanitizing will help control its spread.
Do you need help making sure your family is fed? This free food distribution event is for you. Join Highmark Health Options Friday, September 2, from 9–11 a.m. at the Dover Public Library, 35 Loockerman Plaza in Dover.
To register, visit hho.fyi/food-bank-kent, or register on-site.
Join Delaware Community Response Teams and Highmark Health Options as we recognize the third annual Overdose Awareness Day on Friday, August 26.
This family friendly event will honor those that we have lost to overdoses. This is a day of remembrance and also education as we will have more than 70 mental health and addiction exhibitors on-site to provide information and answer questions.
This event will be hosted from 5-7:30 p.m. at the Delcastle Recreational Park, 2920 Duncan Road in Wilmington. For more information, email Allenet at allenet.dessuit@delaware.gov.
August 12, 2022
Join the Central Delaware Community Doula Program and the Do Care Doula Foundation for a Community Day on Saturday, Aug. 27, from 1–6 p.m. Doulas will share how they can help you with the birth of your child. Not sure what a doula is? They provide physical, emotional, and informational support to mothers before, during, and shortly after childbirth.
This event will be held at Killens Pond State Park, located at 5025 Killens Pond Road in Felton, Delaware. Highmark Health Options experts will be on hand to answer questions about breastfeeding, cloth diapering, formula feeding, safe sleeping for your baby, and much more. You can also expect activities for kids, food, baby item giveaways, and chair massages.
The event is free. To sign up, visit the Community Day registration page.
Do you need help making sure your family is fed? This free food distribution event is for you. Join Highmark Health Options Friday, August 26, from 9–11 a.m. at the Food Bank of Delaware (Milford Branch), 1040 Mattlind Way in Milford.
August 2, 2022
Are you expecting or have a toddler? Do you worry about sudden infant death syndrome (SIDS) and other sleep problems?
Attend the SIDS Prevention & Toddler Safety Course hosted by Harper’s Heart on Saturday, Aug. 13, from 1–3 p.m. This event will be held at Chase Center at 815 Justison Street, Wilmington. On-site registration starts at noon. Space is limited to the first 100 people who register, and attendees may bring one guest.
Parents will get a free car seat and Pack 'n Play for completing the course. Lunch will be served, and child care will be provided.
July 26, 2022
Plan to attend a free food distribution event on Monday, August 1, from 11 a.m.–2 p.m. at the Bowlerama Parking Lot, 3031 New Castle Avenue in New Castle.
Make sure your backseat or trunk is clear so volunteers can easily load food into your vehicle. Bring proof of Delaware residency.
No registration is required.
Do you need COVID-19 testing or a COVID-19 vaccine? Are you interested in HIV testing, counseling, and referral?
The New Castle County Mobile Unit is offering free testing and vaccines with patient/guardian consent. This event will be held Friday, July 29, from 10 a.m.–2 p.m. at the Crossroads Plaza at 2044 New Castle Avenue in New Castle. The Mobile Unit is wheelchair accessible.
For more information, call 1-302-283-7100.
July 21, 2022
Do you need help making sure your family is fed? This free food distribution event is for you. Join Highmark Health Options Friday, August 5, from 9–11 a.m. at Glasgow Park, 2275 N. Pulaski Highway in Newark.
July 14, 2022
July 12, 2022
As a member of Highmark Health Options, you’re eligible to get a monthly discount on a new or existing internet service plan through the Affordable Connectivity Program (ACP).
Get started at whitehouse.gov/GetInternet.
July 11, 2022
Plan to attend a free food distribution event on Thursday, July 28, starting at 11 a.m. at the Henrietta Johnson Medical Center, 601 New Castle Avenue in Wilmington.
Make sure your backseat or trunk is clear so volunteers can easily load food into your vehicle. Bring proof of Delaware residency, and you must wear a mask. Free COVID-19 testing will also be available on-site.
Registration is required and must be completed by Tuesday, July 26. To register, visit hho.fyi/HJMC-foodbank or call 1-302-655-6187 ext. 241 between 8 a.m.–4 p.m.
July 6, 2022
Do you need help making sure your family is fed? This free food distribution event is for you. Join Highmark Health Options Friday, July 22, from 9–11 a.m. at the Food Bank of Delaware, 1040 Mattlind Way in Milford.
July 5, 2022
Are you a student who needs a physical to play fall sports? Or maybe there's no requirement, but you'd feel safer getting yourself or your loved one checked out before physical activity. No matter the reason, Bayhealth Medical Center is offering FREE sports physicals on Saturday, July 23 from 8 a.m.–noon at its Dover location.
Appointments are limited. To learn more and register, visit hho.fyi/DE-SportsPhysicals.
June 24, 2022
Do you need help making sure your family is fed? This free food distribution event is for you. Join Highmark Health Options Friday, July 1, from 9–11 a.m. at the Dover Public Library, 35 Loockerman Plaza in Dover.
June 23, 2022
Some Walgreens in Delaware have temporarily shortened their pharmacy hours at additional locations. As a result, you might notice longer than normal wait times.
Beginning July 7, 2022, the following changes will take effect:
For a list of updated hours and locations, visit the Walgreens website or call 1-800-WALGREENS or 1-800-925-4733.
Remember, if you need to drop off, pick up, or refill a prescription, check the store hours before you go. Try to call in your refill three days before you run out. For a list of current in-network pharmacies, store location, and hours, search the provider directory.
June 20, 2022
Learning doesn't end when school lets out for the summer. And neither does the need for good meals. This summer, the Appoquinimink School District will provide free take-home meals that can be eaten throughout the week to children age 18 and younger. Meal pickup happens Wednesdays, June 22-August 24, from 10 a.m.-noon. No registration required.
To find out where to pick up free meals, visit hho.fyi/DE-SummerMeals.
June 16, 2022
Learning doesn't end when school lets out for the summer. And neither does the need for a good breakfast and lunch. This summer, the Christina School District will provide free breakfast and lunch to all children age 18 and younger, Monday-Thursday, June 28-August 4. No registration required.
To find out which schools are offering free meals and at what times, visit hho.fyi/DE-ChristinaMeals.
June 10, 2022
Did you know that baby formula is out of stock in more than 40% of stores across the nation?
The Washington Consortium is here to help. They are hosting the Baby Food & Formula Giveaway and Resource Fair for families in Delaware. This event will be held Saturday, June 25, from 10 a.m.–2 p.m. at the Bethel AME Church at 604 North Walnut Street in Wilmington.
Preregistration is required by Saturday, June 18. To register, visit the Giveaway and Resource Fair website.
June 3, 2022
Cases of monkeypox have been recently reported in several countries that don’t normally have monkeypox. If you’ve been in close contact with someone who has it, please contact your doctor. Visit the CDC website for information about symptoms, prevention, and treatment.
What is monkeypox? Monkeypox is usually a mild virus that causes a fever and a bumpy rash. The rash tends to appear on the face before spreading elsewhere on the body. Other symptoms include intense headache, chills, muscle aches, back pain, low energy, and swollen lymph nodes. Symptoms can last up to 3 weeks. Note: though symptoms are similar, monkeypox is not the same as chickenpox.
How does monkeypox spread? Monkeypox is rare and can spread to people in two ways: touching sick animals like monkeys and rodents, or eating contaminated wild animal meat. Monkeypox can spread between people by breathing in germs during long periods of close contact, by touching the infectious sores or bodily fluids of the sick person, or by touching objects like contaminated bedding or clothing.
How is monkeypox treated? Treatment for monkeypox includes the vaccine and antiviral medication to stop the spread and help lessen severity.
What do I do now? Don’t panic. Monkeypox is much less contagious than COVID-19. Social distancing, handwashing, and sanitizing will help control its spread.
May 31, 2022
Join the Delaware LGBT+ community and Highmark Health Options as we celebrate the 25th anniversary of the Delaware Pride Festival. This family-friendly event is free and open to the public. Stop by our table to chat and grab some fun giveaways!
We’ll see you Saturday, June 4, from 10 a.m.–5 p.m. at the Delaware Legislative Hall in Dover. For more info, visit hho.fyi/de-pride.
May 23, 2022
A national shortage of baby formula has many parents worried they won’t be able to feed their babies. More than 40% of top-selling formula brands are reportedly out of stock at stores around the country. The shortage is caused by pandemic supply issues and the recalls and shutdown of an Abbott Laboratories production plant in February. Parents of babies who rely on formula are anxious about the shortage. We urge families to contact their pediatricians with any questions or concerns.
Learn more about how to navigate the infant formula shortage.
Obtenga más información sobre cómo manejar la escasez de fórmula infantil.
May 2, 2022
Join the YMCA of Delaware to learn more about their Diabetes Prevention Program. This 30-minute webinar will be offered twice on Tuesday, May 10: 12:30 p.m. and 4:30 p.m.
Eligible Highmark Health Options members can enroll at no cost. Get started today by talking to your care coordinator or go online to ymcade.org/preventdiabetes.
Read more (PDF).
April 27, 2022
The new Life Lines Drop In Center at the West End Neighborhood House is Delaware’s first youth resource center. Created for homeless young adults or youth leaving foster care between ages 18-23, it’s a place where young people can do their laundry, take a shower, and get a hot meal. They can also use the center’s address as their own mailing address, so they can list a residence on job applications and have a place to pick up their mail.
Find the Life Lines Drop In Center at 1708 W. Eighth Street in Wilmington’s Little Italy neighborhood.
April 11, 2022
Are you expecting? Then join Highmark Health Options at the first annual Black Birth Expo on Saturday, April 23, from 1 p.m.–5 p.m. Doulas will share how they can help you with the birth of your child. Not sure what a doula is? They provide physical, emotional and informational support to mothers before, during, and shortly after childbirth.
This event will be held at Dover High School, located at 1 Dover High Drive in Dover, Delaware. You can expect baby care demos, baby item giveaways, gift card raffles, and doula meet and greets. Food trucks will also be there.
March 28, 2022
The Hearing Loss Association of Delaware (HLADE) is offering a beginner's sign language class starting Monday, April 11. The class is $90 and will be offered every Monday from 4 p.m.-5:15 p.m. through May 9 at the Union United Methodist Church in Bear, Delaware.
Anyone age 10 and older is welcome to attend. Dr. Jeanne Oliver and Ms. Michelle Bostic are the instructors.
Call HLADE at 302-388-9459 or email hlade@comcast.net to learn more about this class and to register.
Learn more about HLADE.
March 25, 2022
Are you expecting? Do you have a baby under one year old? Do you worry about sudden infant death syndrome (SIDS) and other sleep problems?
Join health care providers on Wednesday, May 4 from 6 p.m.–8 p.m. as they answer your questions and tell you how to help your baby sleep safely.
This event will be held at Harper’s Heart, located at 112 South French Street in Wilmington, Delaware. Onsite registration starts at 5:30 p.m. Space is limited to the first 30 people who register.
Parents will get a free child safety seat or crib for attending. Light snacks will be served. Lead screening will also be available.
Join us for Passport for Health sponsored by Nemours Children's Hospital. On Friday, Apr. 22 from 5 p.m.–7 p.m. the Kingswood Community Center in Wilmington will offer free health screenings for children age 18 and younger. Have some snacks, enjoy some games and activities, and get answers to important health questions. Get the details (PDF).
Have you moved or changed your phone number? Tell us right away. Doing so will prevent any interruption of your health care services. To update your contact information, call the Change Report Center at 302-571-4900 or go to the Delaware ASSIST website.
Feb. 18, 2022
A recall has been issued for certain Similac, Alimentum, and EleCare powdered infant formulas. You should stop using the products immediately. We recommend calling before returning to the store to ensure they have replacements in stock. Otherwise, information for a refund and replacement can be requested by calling Similac customer service at 1-800-986-8540. Reminder that those with EBT/SNAP benefits can use those to purchase formula if an exchange is not possible at this time.
What parents and caregivers should do
The products under recall have a multidigit number on the bottom of the container starting with the first two digits 22 through 37, contains K8, SH, or Z2 and with an expiration date of April 1, 2022, or after. To find out if the product you have is included in this recall, visit similacrecall.com, and type in the code on the bottom of the package. No action is needed for previously consumed product.
If you have questions about feeding your baby, call your doctor.
Jan. 24, 2022
We're stronger together. Getting the COVID-19 vaccine helps protect everyone around you.
Join us and Atlantic Apothecary on Friday, Jan. 28, at the Kingswood Community Center in Wilmington for your free Pfizer or Moderna COVID-19 vaccine. Need a second shot or booster? Don't forget your vaccinaton card. Flu shots also available. Get the details.
Jan. 20, 2022
On Sunday, Jan. 23, Delaware will recognize Maternal Health Awareness Day.
You may already know that the U.S. is the only developed country in the world with a rising maternal mortality rate, but did you know that approximately 60% of maternal deaths are preventable?
Racial inequality contributes to that difference: Black women die during and after pregnancy at a rate three times higher than white women, and those who are American Indian and Alaska Native die at a rate two times higher than white women. The COVID-19 pandemic has also contributed to recent maternal mortality rates. The virus is associated with increased risk of severe complications — including death — during pregnancy.
Highmark Health Options wants all expecting mothers and their babies to be healthy. To find maternity care in your area, search the Provider Directory.
Dec. 19, 2021
Starting Jan. 19, your household can order 4 free at-home COVID-19 tests. If you order now, expect to receive your tests by the end of January, delivered with your regular mail. Order now so you have them when you need them at covidtests.gov.
Dec. 12, 2021
Nemours is providing the Pfizer COVID-19 vaccine to all its primary care patients ages 5-21. They are also hosting weekend clinics for 5-11 year olds. Schedule your child’s vaccination appointment or find a walk-up clinic near you. Schedule an appointment today.
Dec. 10, 2021
Some Walgreens pharmacies in Delaware have temporarily shortened business hours or closed on weekends due to staff shortages. As a result, you might notice longer than normal wait times.
For a list of updated hours and locations, please visit the Walgreens website or call 1-800-WALGREENS or 1-800-925-4733.
Dec. 9, 2021
Effective March 2020 in response to the COVID-19 public health emergency in Delaware, Highmark Health Options members have $0 copays for prescriptions and adult dental care.
Dec. 8, 2021
Westside Family Health is offering COVID-19 vaccines for both patients and non-patients age 5 and older. All vaccine types are offered.
You can also get your flu shot the same day.
Download and share the flyer or visit Westlake's website for more information.
Nov. 8, 2021
The Delaware Division of Public Health is hosting Pfizer vaccine walk-in hours at 11 public clinics. No appointments are necessary, and clinics are open to Delaware residents age 12 and older. Get vaccinated today.
Curative is hosting pop-up Pfizer vaccination clinics at five locations across Delaware: Dover, Georgetown, Milford, Seaford, and Wilmington. Clinics are open to Delaware residents age 12 and older. Find a Curative site near you to book an appointment.
To find a vaccine location near you, search vaccines.gov, text your ZIP code to 438829, or call 1-800-232-0233.
Oct. 1, 2021
Some pharmacies in Delaware have temporarily shortened business hours or closed on weekends due to staff shortages. As a result, you might notice longer than normal wait times.
April 15, 2021
Smile! Dental care can make your mouth happy. Start using your dental benefit today. Take advantage of coverage that lets you correct dental problems now and prevent new ones in the future.
You have $1,000 coverage each year for dental care, and more coverage may be approved if you need emergency dental care. Your $3 copay is currently waived. And you don’t need a referral to see a dentist.
To find a dentist: Call Member Services at 1-844-325-6251 or use our online search tool.
Oct. 5, 2020
As of October 1, 2020, your adult dental benefits are now covered for members age 21 and older. Read more benefit coverage and limits.
May 14, 2019
Take your GED test at no cost to you. Did you know that someone with a high school diploma or GED can earn up to $9,000 more a year? Getting your GED can also lead to more job choices and a chance to enter college. Highmark Health Options would like to help you get your GED at no cost to you!In order to qualify for this benefit, you must:
In order to qualify for this benefit, you must: • Be Delaware resident • Be a current member of Highmark Health Options • Be 18 years of age or older • Not enrolled in high school or any other school program • Not have a high school diploma
To find out more about this benefit, call Member Services at 1-844-325-6251, Monday–Friday, 8 a.m. to 8 p.m. You can also email HHOGEDProgram@highmark.com. Let us help you get closer to your goals today!
