Member Handbook and Benefits

Member Handbooks

When you have a question about your Medicaid benefits through Highmark Health Options, look in the latest Member Handbook. Members can request a printed copy of the Member Handbook by calling Member Services at 1-844-325-6251, Monday–Friday, 8 a.m.–8 p.m.

Cuando tenga una pregunta sobre sus beneficios de Medicaid a través de Highmark Health Options, consulte el Manual para miembros más reciente. Los miembros pueden solicitar una copia impresa del Manual para miembros llamando a Servicios para miembros al 1-844-325-6251, de lunes a viernes, de 8 a. m.–8 p. m.

Benefits Quick Guides

Learn about your benefits and get the most out of them. These Quick Guides includes a list of all your benefits plus some helpful details about certain benefits.

Here for You Newsletters

Want the scoop? Read the latest issue of Here for You, the member newsletter from Highmark Health Options. Here for You is full of helpful health care information, events happening in your area, and more current topics. Members can request a printed copy of Here for You by calling Member Services at 1-844-325-6251, Monday–Friday, 8 a.m.–8 p.m.

More Helpful Resources

In times of need, the greatest challenge can be knowing where to go for help. Delaware 2-1-1 provides one central resource for access to the health and human service organizations that offer the support to make a difference. Call 2-1-1 or visit

Have you moved or changed your phone number? Tell us right away. Doing so will prevent any interruption of your health care services. To update your contact information, call the Change Report Center at 1-302-571-4900, option 2 or go to the Delaware ASSIST website.

Learn more about your health. The Health Library is a searchable medical encyclopedia that covers more than 8,000 topics on health conditions, medical tests and procedures, medications, and everyday health and wellness issues. Search the Health Library.

Get 24/7 urgent or behavioral health care with virtual visits for urgent care, therapy, or psychiatry from HHO on the Go. Start or schedule your virtual visit today.

Do you take medicine for a long-term condition? If so, the medicine you take might be available in a 90-day supply. Find out more.

Are you eligible for a monthly cash benefit? We can help adults and children with certain physical or mental health conditions apply for Disability (SSDI) or Supplemental Security Income (SSI).This service is free for members of Highmark Health Options. If you are approved, you may be eligible for a monthly cash benefit. The amount is determined by your work history or current household income and resources, depending on which program you are approved for. To find out if you are eligible, start by filling out the form.